Privacy Policy.

Your contact information
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to lianne@pinnedsocial.com.

Additional information
How we protect your data and
what data breach procedures we have in place

We protect customer data with the following site features:

  • We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.

In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

What automated decision making and/or profiling we do with user data

The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose.

We will retain your personal data as follows:
(a) contact numbers will be retained for a minimum period of 6 months and a maximum period of 2 years.
(b) e-mail addresses will be retained for a minimum period of 6 months and a maximum period of 2 years.  

In some instances​,​ it is not possible for us to specify in advance the periods for which your personal information will be stored by us. In such cases, we will determine the period of retention based on the users subscription.

Contrary to the above, should e-mail addresses be received in exchange for free downloads or paid products ie guides and/or templates, they will automatically be added to Pinned Social’s email list. However the ability to unsubscribe is available at the foot of every email received.

Last Updated: This Privacy Policy was last updated on 25 January 2025.